Acceleron Support for Speed Issues

Answers to frequently-asked technical support questions are available here. If you do not find the help you need, our technical support team is ready to assist you via phone or E-mail.
Q | My service seems to be running slowly.
A | Call us at 770-683-5516 for assistance regarding speed issues.

Q | What speeds can I expect from my Acceleron service?
A | Your Acceleron Internet service is available in download/upload speed tiers of up to
3.0 Mbps/512 Kbps; 6.0 Mbps/768 Kbps and 9.0 Mbps/1 Mbps. Many factors affect download speed (i.e. computer hardware/software, networking equipment, etc.) therefore, actual speeds may vary and are not guaranteed.
Acceleron Technical Support Hours
Monday-Friday 7:00 AM to Midnight | Saturday-Sunday 8:00 AM to Midnight
Phone: 770-683-5516 | E-mail: support@newnanutilities.org


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