EMPLOYMENT

Newnan Utilities considers applicants for all positions without regard to race, color, religion, creed, sex, ancestry or national origin, age, physical or mental handicaps, marital or veteran status, sexual orientation, or any other status protected by law.

Only digital applications accepted. Please click here to apply online.

Position Description/Qualifications

Customer Service Representative

This position is responsible for assisting customers in establishing, transferring and disconnecting services as requested. He/she processes service orders and billing inquiries in addition to processing calls for collection and nonpayment on accounts.

Primary Responsibilities:

  • Provide outstanding service to all customers, vendors and team
  • Ability to act as a cashier
  • Process incoming and outgoing calls and correspondence
  • Assist customers with billing inquires
  • Assist customers in setting up new accounts
  • Check credit to determine if deposits are necessary
  • Collecting on delinquent account and disconnects
  • Provide assistance with company events as needed
  • Perform other duties as assigned

Other Necessary Skills / Competencies:

  • Sets a positive example for employees to follow including appearance, attitude and day to day interactions with internal and external customers
  • Displays original thinking and creativity
  • Ability to solve practical problems and deal with a variety of situations
  • Can effectively communicate at all organizational levels
  • Proven time management skills
  • Represents Newnan Utilities well to all customers, vendors and contractors, responding promptly to their needs

Qualifications:

  • High School Diploma or equivalent
  • Accurate and systematic in cash handling
  • Possess project management skills
  • Strong organizational skills
  • Customer service experience preferred

Working Conditions:

  • Normal office environment and hours
  • Ability to sit, stand and speak to a diverse customer group in person and on the phone
  • Work in confined spaces

Part-time Park Attendant
(2 positions available)

This position is responsible for ensuring that the park is well kept and visitors have an enjoyable experience. This position is part-time and not eligible for company benefits.

Primary Responsibilities:

  • Greet and welcome park visitors
  • Assist visitors by driving a golf cart to help transport picnic supplies to pavilion and grill areas
  • Ensure the park is maintained by removing debris and trash
  • Maintenance work such as pressure washing, painting and landscaping
  • Able to perform daily water analysis of splash pad

Qualifications:

  • Effective oral communication skills
  • Ability to read and interpret documents such as safety rules, maintenance instructions and manuals
  • Must be able to perform basic math calculations
  • Able to drive a golf cart around park grounds
  • Able to lift 30 lbs

Working Conditions:

  • Ability to perform moderate physical work, including heavy lifting, stooping, bending, kneeling, crouching and using tools
  • Outdoor work exposed to dust, dirt, mud, possible inclement weather, insects and animals
  • Must be able to work weekends, evenings and holidays